Marketing That Prints Money: Attracting the Right Patients at the Right Cost

Artificial intelligence, attribution gaps, and a push for better patient lifetime value are reshaping today’s marketing landscape. In this episode, we hear from three senior leaders tackling these complex issues head-on. We sit down with Sherianne James, CMO of Heartland Dental; Ivan Stamenov, Operating Partner of Varsity Healthcare Partners; and Sudha Vetri, Founder and CMO of Subscribili, to unpack real-world strategies for scaling DSOs and improving marketing efficiency. We explore practical ways to align marketing investments with business outcomes in a fast-changing ecosystem.


Key Takeaways:

(01:29) AI presents major opportunities, and decision fatigue, for dental marketers.

(07:07) Google My Business resists trackable numbers, making attribution difficult.

(11:37) Attracting and retaining the right patients starts with the first touchpoint.

(23:29) Capacity is hard to measure, but signals are enough to guide smarter marketing.

(27:33) Aligning acquisition spend with patient lifetime value and desired outcomes.

(32:24) Supporting unconverted treatment plans is key to boosting lifetime value.

(38:09) Reiterating care value and affordability fuels patient-centered growth.

(44:44) As search shifts, brand marketing and testing become essential.


Resources Mentioned:

Heartland Dental website

Varsity Healthcare Partners website

Subscribili website 

Google My Business

Patient Prism





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Procurement Mastery: Cut Costs Without Cutting Corners

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Building a Team That Fuels Enterprise Value with Steve Bilt of Smile Brands, Pat Bauer of Heartland Dental, and Mary Pham of Lollipop Pediatric Dentistry